π Exchange Policy
We currently do not offer item exchanges, as we ship directly from suppliers abroad. However, if thereβs a mistake on our part (e.g. wrong size or item sent), weβll make it right.
What we do instead:
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Offer a partial refund
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Send you a replacement at no cost
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Issue a store voucher for future use
Example:
Ordered a size M, received size S? Weβll either issue a 30% refund or send the correct item, depending on your preference.